Shipping policy

PROCESSING TIME
The time needed to prepare an order for shipping varies. For details, please see individual items.

CUSTOMS AND IMPORT TAXES
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

SHIPPING
Shipping time varies by item, please see individual items for specific information. If an item needs to be rushed, please send a message prior to purchasing so the best shipping method can be determined. Free Shipping is not available on expedited items, buyer will need to pay the increased costs.

Please make sure the shipping address is correct in the system as it is not entered manually. The system currently in use is USPS shipping labels which the address is generated by the customer at time of checkout or when an account was first set up .I can not change your shipping address o once the order is placed but I can change it on your USPS label if you message me within 12 hours of your purchase .

We ship the majority of our items To the US with USPS First-Class or priority and within Canada via Canada post or Chitchats . All items are insured and able to track.

For International customers, the default shipping is Asendia Priority tracked . If an item needs to be expedited, it can be sent via DHL or Fedex for an additional fee.

Please note, once a package leaves the us, it is at the mercy of whichever country the item is heading to. If there are delays, it is out of our control. We are happy to help with tracking an item if possible or opening a case with our shipping carriers if need be. However, once the item arrives to the intended country, it is the customer's responsibility to follow up with the receiving carrier to obtain the item.PLEASE SEE OUR FAQ SECTION FOR ADDITIONAL INFORMATION.